Why should you choose Search Engine Business´s solutions?
Search
Always looking for best in class digital solutions and discovering technology and industries market trends.
Engine
Making things work. We start our 360º operative and manage effectively your processes.
Business
Finally, your core business flows. Get ready to grow through a friendly and simple interface.
We offer a flexible service adapted to the client needs
We have two different models with the flexibility to combine components of each model into a custom model designed for each client:
a Full E-commerce Management; and Seller of Record (SoR) and Payment Service Provider (Merchant of Record or MoR).
Full E-commerce Management
We cover the entire e-commerce sales cycle. We provide all the technology and know-how as well as a structure of the different departments to manage your digital sales including direct sales and marketplaces.
Cataloging Department
Purchase/Order Department
Customer Support
After-Sales Service
Logistics & Fullfillment
Big Data & Accounting
Seller of Record & Payment Service Provider (Merchant of Record)
We will manage all customer collections and commission payments from the different portals and we will make a settlement with the periodicity established by you and according to the sales portal and the invoiced volume of orders sold, deducting the commissions supported by marketplaces, advertising, logistics, structure, etc.
Model used with LG Spain & Portugal.
Integrated Management Platform
Integrated Payment Gateway
Specialized e-commerce Team
Where and when you need it
European Service Coverage
We are a EU ecommerce registered seller and we can travel and move teams to any European Union country as required for service needs.
Support Services
We can offer 24x7 support the ecommerce platform if needed.
We have a technical team fully dedicated to the integration and automation of the whole process, even being able to deliver plugins in 3-4 weeks with full integration with the client's ERP.
Our services are based on technology
Our Platform
We have our own platform (EANMATIC) to manage all the ecommerce lifecycle, with ability to integrate with specific ecommerce platforms and with client backofice tools (ERP, CRM, etc.).
Our strength is the automation of the process allowing to have a powerful tool to manage, monitor and automate all the payment processing, order management, logistics and customer care.
Payment Gateways
We help you to you reduce the risk of fraud by collaborating with the world's leading payment platforms with an easy integration and continuous security updates. We cover a full range of payment methods; credit card, paypal, apple pay, android pay, financing, bank transfer, etc.
We have a team +35 experts in integrating different payment gateways from banks and payment integrators, and we have strong agreements with some payment providers (Redsys) and banks (Santander Bank).
E-commerce stack experts
We have global ecommerce capabilities and large experience with most extended ecommerce platforms (Magento, Prestashop, Salesforce, Oracle Commerce, Demandware, SAP Hybrids, ATG, etc.), and we work with large retailers, manufacturers and distributors.
We are Adobe Magento partners and experts in developing Magento plugins, with a team of more than 50 certificed technicians.
Ecommerce Solution 360º
Qualified Team
We have in-depth knowledge in e-commerce which has allowed us to develop all the necessary automatisms, so that the management of an e-commerce is friendly and simple.
Marketplace
Together we define the best Marketplace and manage the entire opening process for you. We reduce your learning curve by showing you the inner workings of the platform.
Big Data
We obtain metrics and analytical information about the business, profitability, benchmarking, etc. We integrate with accounting systems and advise on intra-community VAT.
Information
Our tool centralizes orders, so that on a single screen you can see all the information inherent to the order, tracking number, status, invoices, etc.
Logistic
We work with the best logistics operators internationally, we manage and integrate all the ERP information, keeping the client informed, automatically and in real time.
Customer Support
Our ERP automatically sends messages regardless of the Marketplace where you operate, as well as invoices, tracking, request for valuations, etc.
Catalogue
Catalogue analysis against the competition, stock synchronization and product cataloging service.
Internationalization
We manage, contract and connect with the best logistics. Centralized and automatic traceability.
Dynamic pricing
Automatic and real-time pricing, responding to market fluctuations, for better positioning and increased margin.